Our services
Mirabilis Media Solutions offers a suite of complimentary solutions and services which are designed to increase efficiency, capacity, accuracy, visibility, and cost-effectiveness in your business operations.
Process Mapping
Many business processes have been in place for extended periods, often remaining static against the backdrop of changes in the market or the needs of the business.
Processes have sometimes also been subject to bolt-on updates, work-arounds and even circumventions or ‘shadow IT’ by tenacious employees in order to adapt.
Turnover of staff with varying degrees of handover training can magnify this divergence, and what actually happens day to day bears little resemblance to what was originally put in place, or even what you believe is happening.
This is where our process mapping workshop comes in – We take a hands on, interactive approach to drill into the detail with you and the key staff who work with and are intimately familiar with the processes, to map each step in its actual form. We set out all interactions between staff, departments, systems and resources in an organised and linear manner, giving you full insight into reality. This then forms the basis of process optimisation.
Process Optimisation
Pinpointing obstacles and bottlenecks through the process mapping exercise allows targeted action to address and streamline the identified issues effectively.
A comprehensive overview however, not only reveals those areas for refinement or automation but also the potential to reinvent or remove steps altogether.
Our workshop report highlights those valuable opportunities and proposes elegant and inventive solutions, empowering you to take ownership and implement those improvements internally. Yet, the reality for many businesses is a struggle with time and resource pressures or insufficient in-house expertise. This is where our implementation services come in.
Whether it’s digitising a paper-based process using the Office suite you already have, leveraging commercial off-the-shelf (COTS) software to simplify or replace laborious and repetitive manual interactions, or a bespoke design and build project specific to your business requirements, we can facilitate the positive changes needed to drive your business forward.
Process Automation
The tendency for processes to stagnate and attract ad-hoc workarounds is often driven by cases of immediate need to address an immediate problem. Under time pressure, minor manual tasks can unintentionally become integral yet ineffective parts of a business process, embedding inefficiencies and potential for mistakes.
While automation may evoke images of robots doing repetitive tasks, its application in business is far more broad. It may not always be apparent to business leaders that automation has a role to play in almost all types of business. Even when there is awareness, the term ‘automation’ can also induce fear of job replacement. Consequently, the potential for automation often gets neglected, bypassed, or entirely dismissed.
We hold the view that the heart of most businesses lies in their people and skills, with technology serving as a powerful yet complimentary tool to augment their abilities and efficiency. From simple tasks like automating document filing to replace copy-pasting, to comprehensive self-service client onboarding processes, our primary objective is to liberate your valuable resources, enabling them to focus on the tasks which foster business growth.
Software and Web Development
The traditional stereotype of development involving shy individuals in dimly lit places writing thousands of lines of unintelligible code, has some loose basis in reality, but development has become multi-disciplined with the advent of new tools and approaches to improve the development process itself.
Mirabilis Media Solutions has direct in-house experience in building solutions within a number of languages, frameworks and platforms including;
- Responsive web sites and apps built on a WordPress and PHP foundation
- Cloud and on-premise solutions built on Microsoft offerings including Azure Web Apps and Front Door, Sharepoint, Power Platform and Microsoft (Office) 365 suites.
- Customisation of Commercial and Modified Off-the-shelf (COTS and MOTS) software.
- API integration and middleware development to seamlessly stitch solutions together.
Where necessary, we also partner with a small number of trusted associates to bring the advantages and cost-effective benefits of access to diverse but fractional development expertise to your project in pursuit of the not only most elegant and innovative solutions, but the best outcomes for your business.
Procurement and Consultancy
With any digital transformation project, however small, inevitably comes requirement for ancillary resources. Reliable, timely and cost-effective procurement of these resources helps bolster the success of a project.
From hardware, networking and infrastructure requirements, standalone and subscription software to fundamental cyber security and data protection training, these resources compliment the wider improvements to your processes and operations, as well as helping your business and its staff to protect your business interests, minimise the human element and effectively mitigate the ever increasing risks of cyber attack, in turn safeguard your business and your client data to meet your regulatory obligations.
Our partnership with a small number of trusted associates allows up to offer complimentary procurement services from accredited suppliers including Microsoft Accredited Cloud partners and approved resellers.
